Join Echo Link Solutions — a remote call center designed for independent agents who are ready to take control of their income and work-life balance, while connecting businesses with skilled, professional support.
Echo Link Solutions was founded to create a supportive and flexible work environment for individuals seeking remote opportunities and greater independence.
Our mission is to deliver exceptional customer service while uplifting agents through personalized support and reliable access to top-tier client programs.
We stand out by offering a community-driven approach that prioritizes both client satisfaction and agent success.
Choose your own hours to fit your lifestyle.
100% remote work — no commuting, no dress code.
Operate as a 1099 independent contractor with the freedom to manage your workload.
Get paid reliably every two weeks via direct deposit for the work you complete.
Focus on providing excellent customer support without the pressure of outbound sales or cold outreach
Improve your communication, problem-solving, and time management skills.
Access to a team of trained, independent call center agents ready to meet your customer service needs.
Agents available to work days, nights, weekends, and holidays to ensure around-the-clock support if needed.
Our independent contractor model allows you to save on overhead costs like employee benefits and office space.
We maintain strong quality assurance protocols and can provide call monitoring, reporting, and feedback loops to ensure consistent performance.
Fast and efficient onboarding process to get agents trained and ready to represent your brand.
Adapt our remote call center services to your exact needs, tailoring agent skills and workflows to match your unique business processes and customer goals.
Begin your journey by filling out our online application form to tell us about your skills and interest in becoming a remote agent.
Once your application is reviewed and approved, you'll proceed with our onboarding process, which includes important information and setup procedures.
Participate in comprehensive training modules designed to equip you with the knowledge and skills needed to succeed with our client programs.
After successfully completing your training, you'll gain access to available opportunities and can begin working from the comfort of your home, setting your own schedule.
All agents working with Echo Link Solutions must have their own compatible equipment to perform remote call center duties.
A Windows-based laptop or desktop computer
Wired internet connection (Wi-Fi is not permitted for most client programs)
A USB headset with a microphone
Optional Equipment Bundle available during onboarding.
As an independent contractor, our agents are responsible for covering a background check fee of $30 for the client they select.
Take the first step towards flexible remote work. Please ensure you meet the eligibility requirements below before proceeding with your application.
Have questions or need more information? Reach out to our team, and we’ll get back to you as soon as possible.